The customer service was excellent. I wanted the jacket that goes with the silver dress I purchased, online they no longer had my size, so phoned, the lady, said she would try and locate the jacket from one of the stores, within 10 minutes phoned back, within a week (over Easter) I received the jacket, I can not believe how good the service was. I have highly recommended this company to friends and family. A big thank you for saving the day as the outfit was for my sons wedding.